FAQS
How do I know if ordering online is secure?
To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best if you also verified that the URL for the page you are on includes “HTTPS” at the beginning. Most browsers offer additional security alerts as well.
How to place an order?
Select your favorite collection, then click product details. Next, please select your size and click the product page’s ADD TO SHOPPING CART button. Next, review the items in your shopping bag by clicking the MY CART at the top right of the page.
Click on ‘CHECKOUT’ to complete your order.
How can I change or cancel my order after it has been submitted?
Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service.
EMAIL US: info@serestoflea.com
Payment method
We use Square, Stripe and Paypal for payment and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
When will my credit card be charged?
Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.
How can I track my order?
Please contact customer service for order information after delivery.
Can I machine wash the cat beds?
Yes, most dog beds are machine washable for easy cleaning and maintenance. We recommend following the care instructions provided with the product to ensure the best results. Some dog beds may require specific care, such as spot cleaning or gentle cycle washing. Refer to the product description or contact our customer support team for care-related questions.
Are dog pens secure?
We prioritize the safety and well-being of your furry companions above all else. To ensure their security, our exercise pen has been designed with features such as appropriate bar spacing, a automatic locking latch on the door, and rounded edges to prevent any potential injuries, while also preventing damage to wood or PVC flooring.
What is a Tray Version CPU? How is it different from a Retail Version?
A Tray Version CPU, also known as an OEM or Bulk CPU, is typically sold to manufacturers in large quantities without the original packaging, heatsink, or cooling fan. It is different from the Retail Version, which comes in a box with full packaging, including a stock cooler and usually a longer warranty from the manufacturer. The Tray Version is ideal for users who already have a cooling solution or are looking for a more affordable option.
Does the Tray Version CPU come with a warranty?
Tray Version CPUs usually come with a shorter or no warranty compared to Retail Versions, as they are designed for bulk sale to system builders or manufacturers.
Do I need additional components to install a Tray Version CPU?
Yes, since the Tray Version CPU does not include a cooler, you will need to ensure you have a compatible cooling solution ready. Additionally, you will need thermal paste (if not pre-applied) and the appropriate motherboard that supports the CPU socket type. Make sure your system also has the correct power supply to handle the CPU’s power requirements.
